We will exchange or full refund your purchase within 30 days of the original shipment date. Products must be unworn and in the same condition in which you received them.

Our ugg boots and slippers are available in full sizes only. If between sizes then order a size smaller,please go down in size. Otherwise, choose your regular shoes size.

We deliver to the following countries:  Denmark, Hungary, Austria, Greece, Germany, Italy, Belgium, France, Poland, Ireland, Sweden, Switzerland, the Netherlands, Portugal, SpainPlease click 'SHIPPING TRACK' button for your deliver detail, but should do this after 48 hours you placed your order on our website. If still can't track your order,please contact to customer server. Will take about one week to reach you.